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I quoted some pretty alarming suicide statistics. As thousands of comments poured in on the post (mostly via), I kept getting criticism that my data was incorrect. I triple-checked my sources (they checked) and tried to respond to as many false claims of incorrect data as possible. It wasn’t until two days later that I realized people searching for statistics on Google were taken directly to a Wikipedia article listing outdated data. As soon as I updated the the data-critical comments stopped. If I had just looked at the situation from a reader's perspective and caught the misinformation earlier on Wikipedia.
I could have saved myself a headache. Become a First Responder As moible number data the comments came in, I was (rudely and repeatedly reminded) that I mistakenly quoted the date as year instead of year. My first thought was just to subtly update the numbers, but was concerned that this might cause a backlash. So I called. Jessica has developed social media strategies for many of the world's most famous celebrities and has solved more social media problems than I have followers. (Disclaimer: She also happens to be my sister, but honestly I think that hinders her more than it helps her. Her success is hard-earned and her own.) She told me this without hesitation How to do.

Publicly thank readers for all their feedback. Make sure you are listening to them. Admit the mistake and then actually fix it. This strategy worked wonders. I fixed my mistake and the number of comments on the blog post quadrupled (after my audience was convinced I was listening and responding). A huge victory! If you don't have a social media mentor like this one, this Q&A might be a good source of information. Patch the holes online In the beginning, I received a lot of traffic, but none of it converted (my conversion events were email capture and social following). When I couldn't figure it out myself, I called another member of my marketing SWAT team.
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